FAQs2020-04-06T14:00:22+00:00

FREQUENTLY ASKED QUESTIONS

ALL THE DETAILS THAT KEEP YOU WELL INFORMED
ABOUT YOUR WEBSITE SO YOU ARE NOT WONDERING
WHAT YOU ARE PAYING FOR

FREQUENTLY ASKED QUESTIONS

ALL THE DETAILS THAT
KEEP YOU WELL INFORMED
ABOUT YOUR WEBSITE

Nitty Gritty Details

My clients are well informed

Avada Theme Fusion is a resource that allows me to create a gorgeous website that conveys your message clearly.  Support for Avada is $78.00 per year.  You can learn more at https://avada.theme-fusion.com/

Web hosting companies essentially rent space on their web servers for your website to be stored on. A website server does its job by being connected to the internet all the time. For security reasons, this means they will usually be stored in secure surroundings and in a climate controlled environment to receive the best possible performance. When you sign up with a host provider, as well as paying for this set up, you will also be paying for specialist software and their technical expertise.

We have been an MDD Hosting customer for 6 years and trust their services.  Support for MDD Hosting varies depending on your website needs. Prices range from $9.99 per month up to $139 per month.  We recommend starting with the $9.99 per month plan and if your website is running slow you can upgrade anytime.

01 /Contact me (Christy) by filling out the contact form or sending an email to christy@tidyspaces.design
02 / I will contact you within 1 business day (during normal weekly business hours) to get details about the website of your dreams
03 / I will email you a proposal outlining the details of your website including a price quote
04 / If you decide to work with me, you will receive a website contract to sign and an invoice for 50% of the total cost to be paid before work on the website begins.  You will also need to provide the website content, images, buy a domain name and set up an account with Avada Theme Fusion and a website hosting provider unless you would like to pay extra for me to set up these services for you.  (I will answer any questions about setting up these accounts)
05 / You will be kept up to date on the progress of your website and able to contact me about the website progress via email or phone.
06 / Once the website is complete and satisfactory to you, final payment of total cost is due before the website goes live.

If you decide to work with us, you will receive a website contract to sign and an invoice for a non-refundable deposit of 50% of the total cost to be paid before work on the website begins.  You will also need to provide the website content and images unless you would like to pay extra for these services.  You will be kept up to date on the progress of your website and able to contact Christy about the website progress via email or phone anytime during the process.  You may cancel your website design contract at anytime.  Your deposit will not be refunded.

OUR SERVICES INCLUDE:

01 / Website Design
Creating a website layout, design and setup
$250 / 1 page scrolling website
$500 / 10 page website (does not include e-commerce shop pages)

02 / Online Shop Design
Building an online shop with your unique brand look and feel to give the customer the ideal shopping experience
$1500 / 10 page website that include an e-commerce shop

Contact us for pricing quotes for 10+ page websites

The domain name is your website name and URL.  It establishes your presence on the Internet and becomes your online address where your clients know where to find you.

We recommend Go Daddy for domain name management.  Support for Go Daddy Domains depends on which domain name you acquire.  Prices typically start at $20.00 per year.

We ensure that your site has SSL Certificates installed to help ensure the security of your site and allow your visitors to connect securely through https.

We also use the Wordfence plugin because Wordfence includes an endpoint firewall and malware scanner that were built from the ground up to protect WordPress. Their  Threat Defense Feed arms Wordfence with the newest firewall rules, malware signatures and malicious IP addresses it needs to keep your website safe. Rounded out by a suite of additional features, Wordfence is the most comprehensive WordPress security solution available.

Premium Support for security is $8.33 per month.  This can be paid to Wordfence directly or it is included in our monthly Website Maintenance Plan.  Contact Christy to learn more about this monthly subscription.

Yes.  Avada is a mobile friendly platform that is versatile and looks beautiful on all screens.

Your web host account determines the amount of visitors your website can handle simultaneously connecting to it.  This does not limit the number of visitors that can view your website, it only pertains to visitors connecting at the same time.

There are several factors affecting site speed which include your hosting plan, website optimization, image sizes, user connection speed and traffic volume.  We try our best to use images that are already optimized for your website and we use plugins to help with image optimization and site speed as well.  If you website isn’t loading as quickly as you would like it to, we can discuss trouble shooting options that could include upgrading your website hosting package, updating your website plugins (included in the price of the monthly website maintenance subscription, but not included in the price of your website design).

Christy can be contacted by filling out the contact form or sending an email to christy@tidyspaces.design

WEBSITE MAINTENANCE SUPPORT
MONTHLY SUBSCRIPTION
We do not offer website maintenance support at this time.  There are companies that offer this service for a monthly fee or a one time service charge.

Contact us if you have any questions about this.

GRAPHIC DESIGN Monthly Subscription
$50
Automatically billed monthly
OUR SERVICES INCLUDE:
01 / Up to 5 new graphics each month for social media, your website, new product launches or special events.  If you don’t like creating graphics for your business, Christy would love to do it for you!
For example this service includes images like this
TS Blog - Tech Tips

Please note this service does not include logo designs.

Contact us for more information

Backing up your website helps you to safeguard against hackers, computer catastrophes, update issues, malware + viruses, user errors or any issues that arise with your website.  We offer this service as apart of our WEBSITE MAINTENANCE SUPPORT monthly subscription.

Plugins are created by software designers who are continually providing updates to increase the functionality of their creations and you will be missing out on those improvements if you don’t update them.  We offer this service as apart of our WEBSITE MAINTENANCE SUPPORT monthly subscription.

Updating your plugins will ensure that your website:
1. Performs at optimum speed
2. Secures your information
3. Operates with the latest features available
4. Is free from bugs and errors
5. Can be fixed more easily if something happens.
6. This service also includes the price of fixing any issues that may arise with your website.

We offer this service as apart of our WEBSITE MAINTENANCE SUPPORT monthly subscription.  This external service crawls your website to find broken links and images on your website. This ensure your website will continue to look gorgeous and rep you well online!

Absolutely!  We can link your website to any of the major social media platforms.

Nitty Gritty Details

My clients are well informed

Avada Theme Fusion is a resource that allows me to create a gorgeous website that conveys your message clearly.  Support for Avada is $78.00 per year.  You can learn more at https://avada.theme-fusion.com/

Web hosting companies essentially rent space on their web servers for your website to be stored on. A website server does its job by being connected to the internet all the time. For security reasons, this means they will usually be stored in secure surroundings and in a climate controlled environment to receive the best possible performance. When you sign up with a host provider, as well as paying for this set up, you will also be paying for specialist software and their technical expertise.

We have been an MDD Hosting customer for 6 years and trust their services.  Support for MDD Hosting varies depending on your website needs. Prices range from $9.99 per month up to $139 per month.  We recommend starting with the $9.99 per month plan and if your website is running slow you can upgrade anytime.

01 /Contact me (Christy) by filling out the contact form or sending an email to christy@tidyspaces.design
02 / I will contact you within 1 business day (during normal weekly business hours) to get details about the website of your dreams
03 / I will email you a proposal outlining the details of your website including a price quote
04 / If you decide to work with me, you will receive a website contract to sign and an invoice for 50% of the total cost to be paid before work on the website begins.  You will also need to provide the website content, images, buy a domain name and set up an account with Avada Theme Fusion and a website hosting provider unless you would like to pay extra for me to set up these services for you.  (I will answer any questions about setting up these accounts)
05 / You will be kept up to date on the progress of your website and able to contact me about the website progress via email or phone.
06 / Once the website is complete and satisfactory to you, final payment of total cost is due before the website goes live.

If you decide to work with us, you will receive a website contract to sign and an invoice for a non-refundable deposit of 50% of the total cost to be paid before work on the website begins.  You will also need to provide the website content and images unless you would like to pay extra for these services.  You will be kept up to date on the progress of your website and able to contact Christy about the website progress via email or phone anytime during the process.  You may cancel your website design contract at anytime.  Your deposit will not be refunded.

OUR SERVICES INCLUDE:

01 / Website Design
Creating a website layout, design and setup
$250 / 1 page scrolling website
$500 / 10 page website (does not include e-commerce shop pages)

02 / Online Shop Design
Building an online shop with your unique brand look and feel to give the customer the ideal shopping experience
$1500 / 10 page website that include an e-commerce shop

Contact us for pricing quotes for 10+ page websites

The domain name is your website name and URL.  It establishes your presence on the Internet and becomes your online address where your clients know where to find you.

We recommend Go Daddy for domain name management.  Support for Go Daddy Domains depends on which domain name you acquire.  Prices typically start at $20.00 per year.

We ensure that your site has SSL Certificates installed to help ensure the security of your site and allow your visitors to connect securely through https.

We also use the Wordfence plugin because Wordfence includes an endpoint firewall and malware scanner that were built from the ground up to protect WordPress. Their  Threat Defense Feed arms Wordfence with the newest firewall rules, malware signatures and malicious IP addresses it needs to keep your website safe. Rounded out by a suite of additional features, Wordfence is the most comprehensive WordPress security solution available.

Premium Support for security is $8.33 per month.  This can be paid to Wordfence directly or it is included in our monthly Website Maintenance Plan.  Contact Christy to learn more about this monthly subscription.

Yes.  Avada is a mobile friendly platform that is versatile and looks beautiful on all screens.

Your web host account determines the amount of visitors your website can handle simultaneously connecting to it.  This does not limit the number of visitors that can view your website, it only pertains to visitors connecting at the same time.

There are several factors affecting site speed which include your hosting plan, website optimization, image sizes, user connection speed and traffic volume.  We try our best to use images that are already optimized for your website and we use plugins to help with image optimization and site speed as well.  If you website isn’t loading as quickly as you would like it to, we can discuss trouble shooting options that could include upgrading your website hosting package, updating your website plugins (included in the price of the monthly website maintenance subscription, but not included in the price of your website design).

Christy can be contacted by filling out the contact form or sending an email to christy@tidyspaces.design

WEBSITE MAINTENANCE SUPPORT
MONTHLY SUBSCRIPTION
We do not offer website maintenance support at this time.  There are companies that offer this service for a monthly fee or a one time service charge.

Contact us if you have any questions about this.

GRAPHIC DESIGN Monthly Subscription
$50
Automatically billed monthly
OUR SERVICES INCLUDE:
01 / Up to 5 new graphics each month for social media, your website, new product launches or special events.  If you don’t like creating graphics for your business, Christy would love to do it for you!
For example this service includes images like this
TS Blog - Tech Tips

Please note this service does not include logo designs.

Contact us for more information

Backing up your website helps you to safeguard against hackers, computer catastrophes, update issues, malware + viruses, user errors or any issues that arise with your website.  We offer this service as apart of our WEBSITE MAINTENANCE SUPPORT monthly subscription.

Plugins are created by software designers who are continually providing updates to increase the functionality of their creations and you will be missing out on those improvements if you don’t update them.  We offer this service as apart of our WEBSITE MAINTENANCE SUPPORT monthly subscription.

Updating your plugins will ensure that your website:
1. Performs at optimum speed
2. Secures your information
3. Operates with the latest features available
4. Is free from bugs and errors
5. Can be fixed more easily if something happens.
6. This service also includes the price of fixing any issues that may arise with your website.

We offer this service as apart of our WEBSITE MAINTENANCE SUPPORT monthly subscription.  This external service crawls your website to find broken links and images on your website. This ensure your website will continue to look gorgeous and rep you well online!

Absolutely!  We can link your website to any of the major social media platforms.

Tech Tips